Where can I decode my birth chart?

• You can decode your birth chart at mychart.thecosmicrx.com 

How can I get more information from the CosmicRx and Cosmic Revolution? 

• Sign up for our newsletter for the weekly energy report from Madi. Also, check out our Instagram accounts @thecosmicrx and @thecosmicrevolution

How can I get involved with the CosmicRx community?

• Join the Cosmic Fit Club 

Where can I buy CosmicRx merch?

• Check out shop.cosmicrx.com for a limited selection of available merch! More coming soon!
  
   

How do I cancel my membership?

• Log in to account.
  Click on your Avatar from the page header.
  Select Settings from the dropdown.
  Click Billing Info in the top right of the page. 
  Select cancel. After you click Cancel, you will be prompted to confirm their cancellation

How can I enroll in Cosmic Fit Club?

• Enrollment is currently open! You can sign up here!

How much does a CFC membership cost? 

• You can choose to enroll monthly for $33/month. 

How do I log into Kajabi?

• You can find the Kajabi page at https://community.cosmicrx.com/login. Log in to your account where you can find your courses and community dashboard.
• If you're still having issues hit "Forgot Password" to have a link sent to your email.

How do I access the dashboard?

• This is your community dashboard. Login is through Kajabi. You would have made a password when you signed up. If you can't find the password click “Forgot password” 

How do I access classes?

• Here is the coaching platform. This Login is through Talent Hack you must register a password for this separately! Once you are set up you will be able to access all classes as part of your $33/ month membership.

Talent Hack doesn’t recognize my email address

• If you’re having any log in issues, you can send us an email to [email protected] with your email, first and last name and then we can go from there! 
  

What do I do if I'm not getting the weekly event emails? 

• Check your spam folder! We would also recommend adding [email protected] to your contacts so they show up in your primary inbox rather than a promotions folder. If that doesn't resolve it, please email [email protected] and we'll help you out!

Will there be a replay after the classes?

• Yes! We always have the replays available the next day after class. We will upload them to the talent hack OnDemand Library for each class. 

How do I find the replays?

• Replays are grouped by the class topic in the OnDemand Library. Go to https://cosmicrx.mykajabi.com/cosmic-coaching-healing and log in and click on the ‘Watch a Replay’ button and enjoy! 

Where can I find the zoom link?

• Zoom links are sent to members in an email from Talent Hack about 2 hours before each class begins. 

What time are the New Moon or Full Moon events?

• New moons are usually at 7 or 7:30 PM EST and the Full Moon Events with Madi are at 12:30 PM EST and will run for about an hour to an hour and a half.

Who are the coaches and contributors to the Cosmic Fit Club events? 

• After you’ve logged into your Cosmic Coaching and Healing and scroll to the bottom of the page below the schedule you can find the Coaches information. 

As a fit club member do I have access to the monthly moon guide?
 

• Yes! Once you’re signed up for the Cosmic Fit Club your membership includes access to the Monthly Moon guide which you can find in your ‘My membership tab’ from the top right options tab once you're logged into Kajabi. Click here for a shortcut to that link. 

How do I become a contributor to the Cosmic Fit Club? 

• Want to becoming a Cosmic Coach or healer for Cosmic Rx? Just submit your information here! 

How do I update my card on file?

• After logging in, click on the Member Avatar in the top right corner of the page.
• Then, select Settings from the dropdown.
• Click Billing Info in the top right corner of the page.
• Click … next to card information.
• Select Replace.
• Complete the replace card prompt.
• Then, click Update to apply and keep changes.

How do I sign up for Weekly affirmations?

• Text our number 917-708-7248

How do I sign up for Daily affirmations?

• To get access to the Premium Daily affirmations you can sign up here, once you've signed up, look out for an email with a special code that you will then text to us. Once that is all set up, that's it, you will begin to get your daily affirmations every day at 10:10 am starting the following day!

How much are the daily texts?

• The Premium Daily affirmations are $11/Month (That's 0.36 cents /day) or equivalent to two premium Starbucks coffee drinks!

Why aren't I getting texts?

• Apologies you’re not receiving texts. First, let’s make sure you’re added to that Community. Try texting HELP and tap manage preferences and you should be able to complete the opt-in form or reset the flow.
• If that doesn’t work, it could be that your cell carrier is filtering the message. The deliverability of text messages can be impacted by a number of things that are completely out of your control.
• The best next step would be for you to contact your cell phone carrier directly. We often find that these issues were caused by a filtering setting that they can remove on their end or a temporary technical outage that they had.

I cannot sign up and am receiving a message, "you must be at least 13 years old to join."

• This means that you likely entered the wrong birthdate previously, by accident. If you enter a birthdate that makes you less than thirteen years old, the number will be blocked from signing up for 24 hours. Even if you change the date and resubmit the form, you will still be blocked for 24 hours. The member can wait a full 24 hours and then text the number again for a new link. If you don't wait 24 hours, the countdown will be reset if you try and submit the form again.

   

  For Example: If you accidentally put in 2020 as the birthdate year the system would identify you as too young and lock you out for 24 hours. After 24 hours, you can text the number again and sign up using the correct date of birth. 

Where can I listen to CosmicRx Radio?

• Anywhere you get your podcasts! Apple, Spotify, Google Play, Amazon Music, etc. Just search for Cosmic RX Radio with Madi Murphy. 

How do I submit a question for the podcast?

• https://sacredspace.typeform.com/to/b3lPKy8e  Fill out this form to have your question answered by your favorite cosmic consultant!