Frequently Asked Questions
General
Where can I decode my birth chart?
- You can decode your birth chart at cosmicrx.com
How can I get more information from the CosmicRx and Cosmic Revolution?
- Sign up for our newsletter for the weekly energy report from Madi. Also, check out our Instagram accounts @thecosmicrx and @thecosmicrevolution
How can I get involved with the CosmicRx community?
- Join our Beta platform!
Where can I buy CosmicRx merch?
- Check out shop.cosmicrx.com for a limited selection of available merch! More coming soon!
How do I cancel my membership?
- Log in to account.
Click on your Avatar from the page header.
Select Settings from the dropdown.
Click Billing Info in the top right of the page.
Select cancel. After you click Cancel, you will be prompted to confirm their cancellation
Cosmic Fit Club
How can I enroll in Cosmic Fit Club?
- Enrollment is currently open! You can sign up here!
How much does a CFC membership cost?
- You can choose to enroll monthly for $9/month.
How do I log into Kajabi?
- You can find the Kajabi page at https://community.cosmicrx.com/login. Log in to your account where you can find your courses.
- If you're still having issues hit "Forgot Password" to have a link sent to your email.
How do I access the community?
- This is your community dashboard. You'll need to register to our new account if you have done so already! If you can't find the password click “Forgot password”
How do I access classes?
What do I do if I'm not getting the weekly event emails?
- Check your spam folder! We would also recommend adding [email protected] to your contacts so they show up in your primary inbox rather than a promotions folder. If that doesn't resolve it, please email support@cosmicrx.com and we'll help you out!
Will there be a replay after the classes?
- Yes! We always have the replays available the next day after class. We will upload them to the premium members space.
Where can I find the zoom link?
- Make sure you RSVP in premium members space to get the Zoom link. Reminders are sent to signed up members about 1 hour before each class begins.
What time are the New Moon or Full Moon events?
- New moons are usually at 7 or 7:30 PM EST and the Full Moon Events with Madi are at 12:30 PM EST and will run for about an hour to an hour and a half.
Who are the coaches and contributors to the Cosmic Fit Club events?
As a fit club member do I have access to the monthly moon guide?
- Yes! Once you’re signed up for the premium membership / Cosmic Fit Club your membership includes access to the Monthly Moon guide which you can find in Premium space. Click here for a shortcut to that link.
How do I become a contributor to the Cosmic Fit Club?
- Want to becoming a Cosmic Coach or healer for Cosmic Rx? Just submit your information here!
How do I update my card on file?
- After logging in, go to "My Chart". Scroll down and click "Manage Subscription"
Monthly Moon Guide
Having trouble accessing the moon guide?
- If you have done so already, make sure you register a new account on our new platform cosmicrx.com
- Once you're logging in, head the premium members space to access!
- Want to subscribe? Activate your membership here.
How can I get more information from the CosmicRx and Cosmic Revolution?
- Sign up for our newsletter for the weekly energy report from Madi. Also, check out our Instagram accounts @thecosmicrx and @thecosmicrevolution
How can I get involved with the CosmicRx community?
- Join our Beta platform!
Where can I buy CosmicRx merch?
- Check out shop.cosmicrx.com for a limited selection of available merch! More coming soon!
How do I cancel my membership?
- Log in to account.
Click on your Avatar from the page header.
Select Settings from the dropdown.
Click Billing Info in the top right of the page.
Select cancel. After you click Cancel, you will be prompted to confirm their cancellation
Affirmation Texts
How do I sign up for Weekly affirmations?
- Text our number 917-708-7248
How do I sign up for Daily affirmations?
- To get access to the Premium Daily affirmations you can sign up here, once you've signed up, look out for an email with a special code that you will then text to us. Once that is all set up, that's it, you will begin to get your daily affirmations every day at 10:10 am starting the following day!
How much are the daily texts?
- The Premium Daily affirmations are $11/Month (That's 0.36 cents /day) or equivalent to two premium Starbucks coffee drinks!
Why aren't I getting texts?
- Apologies you’re not receiving texts. First, let’s make sure you’re added to that Community. Try texting HELP and tap manage preferences and you should be able to complete the opt-in form or reset the flow.
- If that doesn’t work, it could be that your cell carrier is filtering the message. The deliverability of text messages can be impacted by a number of things that are completely out of your control.
- The best next step would be for you to contact your cell phone carrier directly. We often find that these issues were caused by a filtering setting that they can remove on their end or a temporary technical outage that they had.
I cannot sign up and am receiving a message, "you must be at least 13 years old to join."
-
This means that you likely entered the wrong birthdate previously, by accident. If you enter a birthdate that makes you less than thirteen years old, the number will be blocked from signing up for 24 hours. Even if you change the date and resubmit the form, you will still be blocked for 24 hours. The member can wait a full 24 hours and then text the number again for a new link. If you don't wait 24 hours, the countdown will be reset if you try and submit the form again.
For Example: If you accidentally put in 2020 as the birthdate year the system would identify you as too young and lock you out for 24 hours. After 24 hours, you can text the number again and sign up using the correct date of birth.
CosmicRx Radio
Where can I listen to CosmicRx Radio?
- Anywhere you get your podcasts! Apple, Spotify, Google Play, Amazon Music, etc. Just search for Cosmic RX Radio with Madi Murphy.
How do I submit a question for the podcast?
- https://sacredspace.typeform.com/to/b3lPKy8e Fill out this form to have your question answered by your favorite cosmic consultant!